At xbjili, we believe gambling should always be a form of entertainment — never a source of stress or financial hardship. This page is your complete guide to playing safely on the xbjili platform.
Gambling is addictive. Know when to stop.
xbjili is more than just an online casino platform — it is a community of Filipino players who come here to have fun, unwind, and enjoy world-class games from the comfort of their homes in Manila, Cebu, Davao, Quezon City, and beyond. We take that responsibility seriously.
Responsible gaming is not a checkbox for xbjili. It is a core part of how we operate. Every feature we build, every policy we write, and every support agent we train is shaped by one guiding principle: the player's wellbeing comes first. We want you to enjoy xbjili for years to come — and that only happens if you play within your means, at your own pace, and always in control.
This page explains everything xbjili does to protect players, the tools available to help you stay in control, and where to turn if gambling ever stops feeling like fun. Please read it carefully — and share it with anyone you think might need it.
Under Philippine law and PAGCOR regulations, online casino gambling is strictly restricted to individuals who are 21 years of age or older. xbjili enforces this requirement without exception.
Every new xbjili account must pass a mandatory age and identity verification process before any deposits or gameplay are permitted. We verify your date of birth against a government-issued Philippine ID — such as your PhilSys National ID, passport, SSS ID, UMID, or driver's licence. Accounts where the player is found to be under 21 will be closed immediately and any associated funds returned.
Parents and Guardians: If you share a device with younger family members, please ensure your xbjili account is protected with a strong, unique password and that you log out after every session. Never share your login credentials with anyone, including family members under 21.
xbjili also trains its customer support team to identify and escalate any situation where a minor may have gained access to the Platform. If you suspect a minor has accessed xbjili, please contact our support team immediately via live chat.
Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, and many people don't realise there's an issue until it has already caused significant harm. xbjili wants every Filipino player to be able to recognise the warning signs early.
Common signs that gambling may be becoming a problem include:
If any of these signs sound familiar — even just one or two — it may be time to take a step back and use the tools xbjili provides to reassess your relationship with gambling. There is no shame in asking for help — in fact, recognising the issue early is the most important step.
Not sure if your gambling habits are healthy? Go through the checklist below honestly. If you answer "yes" to three or more of these questions, we strongly encourage you to use xbjili's responsible gaming tools or reach out to a support resource.
Have you ever gambled with money that was meant for rent, bills, groceries, or other essential expenses?
Have you ever felt the need to bet larger and larger amounts to get the same level of excitement?
Have you tried to cut back or stop gambling but found it difficult or impossible to do so?
Have you ever chased losses — kept playing after losing in an attempt to win your money back?
Has gambling caused arguments or tension with your family, partner, or close friends?
Have you ever hidden your gambling activity or lied about how much you spend on it?
Do you find yourself thinking about gambling frequently throughout the day, even when you're not playing?
Have you ever borrowed money from someone — a friend, family member, or lender — specifically to gamble?
Has gambling ever caused you to miss work, school, or important family events?
Do you feel anxious, irritable, or low when you are not able to gamble?
This checklist is for self-reflection purposes only and is not a clinical diagnostic tool. If you are concerned about your gambling behaviour, please contact a professional support service.
xbjili provides a suite of responsible gaming tools that every registered player can access directly from their account settings. These tools are free, easy to use, and take effect immediately or within a short processing window. You do not need to contact support to activate most of them.
Set a maximum amount you can deposit into your xbjili account over a daily, weekly, or monthly period. Once your limit is reached, no further deposits will be accepted until the period resets. You can lower your deposit limit at any time with immediate effect. Increasing a deposit limit requires a 24-hour cooling-off period to prevent impulsive decisions.
Set a maximum duration for each gaming session. When your session limit is reached, xbjili will display a notification and log you out automatically. This tool is especially useful for players who lose track of time during extended play sessions — something that can happen to anyone, even experienced players.
Set a cap on the total amount you are willing to lose over a defined period. Once your loss limit is reached, xbjili will prevent further gameplay until the period resets. Like deposit limits, loss limits can be reduced immediately but require a cooling-off period to increase.
Enable periodic pop-up reminders that appear during your gaming session showing how long you have been playing and your net win/loss for the session. These reminders are designed to keep you grounded and aware of your activity in real time.
If you feel you need a short break from xbjili, you can activate a cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. During a cooling-off period, you will not be able to log in or place any bets. Your account and balance are preserved and will be accessible again once the period ends.
How to access these tools: Log in to your xbjili account, navigate to Account Settings, and select the Responsible Gaming section. All tools listed above are available there. If you need assistance setting up any tool, our 24/7 live chat support team is ready to help.
Self-exclusion is the most powerful responsible gaming tool xbjili offers. When you self-exclude, your xbjili account is suspended for a minimum period of your choosing — and during that time, xbjili will take active steps to prevent you from accessing the Platform.
You can request self-exclusion by contacting xbjili's responsible gaming team via live chat or by emailing [email protected]. Please state clearly that you are requesting self-exclusion and your preferred exclusion period. Our team will process your request promptly and confirm activation.
Important: Self-exclusion at xbjili applies only to the xbjili platform. If you are experiencing problem gambling, we strongly encourage you to also contact PAGCOR and other Philippine gambling operators to request exclusion across multiple platforms simultaneously.
Most xbjili players enjoy the platform responsibly and have a great time doing it. Here are the habits that healthy players share — simple guidelines that keep gambling fun and in its proper place:
If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. xbjili encourages any player who needs support to reach out to the following organisations:
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming programme for Filipino players. PAGCOR's responsible gaming framework includes player education, self-exclusion registries, and referral services for problem gamblers. Contact PAGCOR through their official government channels for assistance.
The NCMH provides mental health services across the Philippines, including support for behavioural addictions such as problem gambling. The NCMH Crisis Hotline is available 24/7 for Filipinos in distress. You can reach them at their published government hotline numbers.
Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. GA meetings are held regularly in Metro Manila and other major Philippine cities including Cebu and Davao.
Several Philippine hospitals and private clinics offer addiction counselling and in-patient treatment programmes for problem gambling. Your local barangay health centre can also provide referrals to appropriate services in your area.
Remember: Seeking help is a sign of strength, not weakness. Problem gambling is a recognised health condition, and effective treatment is available. You do not have to face it alone.
xbjili operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR), the government body responsible for licensing and regulating online gambling in the Philippines. PAGCOR's responsible gaming standards form the foundation of xbjili's player protection policies.
Under PAGCOR's framework, licensed operators like xbjili are required to:
xbjili is committed to full compliance with all PAGCOR responsible gaming requirements and actively participates in industry-wide efforts to promote safer gambling across the Philippines.
xbjili's dedicated responsible gaming team is available 24 hours a day, 7 days a week. Whether you want to set up a protection tool, request self-exclusion, ask a question about your account, or simply talk to someone about your gambling habits, we are here for you.
All responsible gaming enquiries are handled with complete confidentiality. Your privacy is protected in accordance with xbjili's Privacy Policy and the Data Privacy Act of 2012.
Commitment: xbjili will never pressure you to continue playing, increase your limits, or reverse a self-exclusion. Our responsible gaming team's only goal is to support your wellbeing — full stop.
The concrete ways xbjili puts responsible gaming into practice — every day, for every Filipino player on the platform.
Every xbjili account is age-verified against a Philippine government-issued ID before any gameplay is permitted. No exceptions, no workarounds. Protecting minors is non-negotiable at xbjili.
Deposit limits, loss limits, and session time limits are all available in your xbjili account settings. Set them up in minutes and adjust them any time — lowering limits takes effect immediately.
xbjili's self-exclusion tool lets you suspend your account for 6 months, 1 year, 3 years, or permanently. Once activated, it cannot be reversed early — because your long-term wellbeing matters more than short-term revenue.
Periodic in-session pop-ups show you exactly how long you've been playing and your current net position. A simple nudge that keeps you aware and in control — especially during long sessions.
xbjili's responsible gaming framework is built on PAGCOR's regulatory requirements. We don't just meet the minimum standard — we aim to exceed it, because Filipino players deserve the best possible protection.
xbjili's responsible gaming team is available around the clock via live chat. Whether you need to set a limit, request exclusion, or just talk through a concern, a real person is always ready to help — no bots, no runaround.
xbjili is built for players who want great games and peace of mind. Set your limits, play within your budget, and enjoy everything xbjili has to offer — safely and responsibly. 21+ only.
⚠️ Gambling is addictive. Know when to stop. Must be 21 years or older to play.