xbjili is committed to protecting the privacy and personal data of every Filipino player on our platform. This Privacy Policy explains exactly what we collect, why we collect it, and how we keep it safe.
Last updated: 16 May 2026 | Effective: 16 May 2026
About This Policy: This Privacy Policy ("Policy") describes how xbjili ("xbjili," "we," "us," "our") collects, uses, stores, shares, and protects the personal information of users ("you," "your") who access or use the xbjili online casino platform at xbjili.one (the "Platform"). This Policy is issued in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.
xbjili takes the privacy of its players seriously. We understand that when you share your personal information with us — whether during registration, when making a deposit, or when contacting our support team — you are placing trust in us to handle that information responsibly. We do not take that trust lightly.
This Policy applies to all personal data collected by xbjili through the Platform, including our website, mobile applications, live chat support, and any other digital touchpoints through which you interact with xbjili. It applies to all registered players, prospective players, and visitors to the Platform.
This Policy should be read alongside xbjili's Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and xbjili. By using the Platform, you acknowledge that you have read and understood this Privacy Policy.
If you have any questions about how xbjili handles your personal data, you can reach our Data Protection team at any time via live chat or by email at [email protected].
xbjili collects only the personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:
xbjili collects personal data through the following means:
xbjili uses your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your xbjili account, verifying your identity and age, and managing your account settings and preferences. |
| Service Delivery | Processing deposits and withdrawals, providing access to games, and delivering customer support. |
| Legal Compliance | Meeting our obligations under Philippine law, including the Data Privacy Act of 2012, Anti-Money Laundering Act, and PAGCOR regulatory requirements. |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent activity, money laundering, multi-accounting, and other prohibited conduct on the Platform. |
| Responsible Gaming | Monitoring gaming behaviour to identify potential problem gambling indicators and administering responsible gaming tools such as deposit limits and self-exclusion. |
| Platform Improvement | Analysing aggregated usage data to improve the Platform's performance, game selection, and user experience. |
| Marketing | Sending you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may opt out at any time. |
| Dispute Resolution | Investigating and resolving complaints, disputes, and regulatory enquiries relating to your account or gaming activity. |
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, xbjili processes your personal data on the following legal bases:
xbjili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances:
We share data with carefully selected third-party service providers who assist us in operating the Platform, including identity verification providers, payment processors (GCash, Maya, and Philippine banking partners), cloud hosting providers, fraud detection services, and customer support platform providers. All service providers are contractually bound to process your data only on xbjili's instructions and in accordance with applicable data protection law.
xbjili may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), Philippine law enforcement agencies, or other competent authorities where required or permitted by applicable Philippine law. Such disclosures are made only to the extent necessary to comply with legal obligations.
In the event of a merger, acquisition, restructuring, or sale of all or part of xbjili's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
We may share your data with third parties in other circumstances where you have given your explicit prior consent to such sharing.
Important: xbjili will never share your personal data with third-party advertisers, data brokers, or any party for purposes unrelated to the operation of the Platform and compliance with applicable law.
xbjili uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. We use the following categories of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. xbjili does not use cookies to serve third-party advertising.
xbjili retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | 5 years after account closure | PAGCOR & AMLC regulatory requirements |
| Transaction records | 5 years from transaction date | Anti-Money Laundering Act obligations |
| Gaming activity logs | 3 years after account closure | Regulatory compliance & dispute resolution |
| Support communications | 2 years from last interaction | Legitimate interests (dispute resolution) |
| Marketing consent records | Until consent is withdrawn + 1 year | Legal obligation (proof of consent) |
| Self-exclusion records | Indefinitely | Responsible gaming obligations |
After the applicable retention period expires, xbjili will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.
xbjili implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, xbjili will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.
Your role in security: You also play an important part in keeping your data safe. Please use a strong, unique password for your xbjili account, enable multi-factor authentication where available, and never share your login credentials with anyone. Contact xbjili support immediately if you suspect unauthorised access to your account.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by xbjili:
To exercise any of these rights, please contact xbjili's Data Protection Officer via live chat or at [email protected]. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
21+ Only: The xbjili Platform is strictly for adults aged 21 years and above. xbjili does not knowingly collect personal data from individuals under the age of 21.
xbjili employs strict age verification procedures during account registration to prevent minors from accessing the Platform. If xbjili becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child has registered an account with xbjili, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
xbjili primarily stores and processes your personal data within the Philippines. In certain circumstances, your data may be transferred to and processed in countries outside the Philippines — for example, where xbjili uses cloud infrastructure or service providers with operations in other jurisdictions.
Where such international transfers occur, xbjili ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include contractual clauses approved by the National Privacy Commission, adequacy decisions, or other legally recognised transfer mechanisms.
By using the xbjili Platform, you acknowledge and consent to the transfer of your personal data to other countries as described in this section, subject to the safeguards described above.
xbjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect, where reasonably practicable.
The "Last updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how xbjili protects your personal data.
Your continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure by contacting xbjili support.
If you have any questions, concerns, or requests relating to this Privacy Policy or xbjili's handling of your personal data, please contact our Data Protection Officer:
You also have the right to lodge a complaint with the Philippine National Privacy Commission (NPC) if you are not satisfied with xbjili's response to your data privacy concern. The NPC can be reached through its official government channels.
Data Privacy Act of 2012: xbjili's data processing practices are governed by Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, as administered by the National Privacy Commission of the Philippines.
Six concrete ways xbjili puts your privacy and data security first — not just in policy, but in practice.
Every piece of data you send to xbjili — from your login credentials to your GCash deposit details — travels through 256-bit SSL encryption. The same standard used by Philippine banks and government portals.
xbjili only collects the data it genuinely needs. We don't ask for information we have no use for, and we don't hold onto data longer than legally required. Less data collected means less risk to you.
xbjili will never sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used to run your account and comply with Philippine law — nothing else.
xbjili's data practices are fully aligned with Republic Act No. 10173 — the Data Privacy Act of 2012. Filipino players have real, enforceable rights over their data, and xbjili honours every one of them.
Inside xbjili, your data is accessible only to staff who genuinely need it to do their job. Strict role-based permissions and audit logs mean no one can browse your account without a legitimate reason.
xbjili's infrastructure undergoes regular independent security audits and penetration testing. We don't wait for problems to find us — we actively look for vulnerabilities and fix them before they can affect you.
Now you know exactly how xbjili handles your data. Join hundreds of thousands of Filipino players who trust xbjili for a secure, fair, and responsible gaming experience. 21+ only.
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